Estate agent card for salespersons – CPD courses
5.—(1) Estate agents must issue an identification card labelled as an estate agent card to each and every one of their salespersons and partners or the sole proprietor, if applicable. CPD courses
(2) The estate agent card shall be in such form and of such specifications as the Council may require.
(3) The estate agent card shall include the following information:
(a) the name and licence number of the estate agent;
(b) the name and registration number of the holder of the card;
(c) a recent image of the holder of the card;
(d) a contact number or email address for the making of inquiries or complaints to the estate agent; and
(e) the expiry date of the licence or registration of the holder of the card.
(4) No person shall be issued with or hold more than one estate agent card at any time. CPD courses.
(5) No estate agent card shall be replaced unless the person seeking a replacement makes an application to the estate agent in writing with the reason for the replacement.
(6) The estate agent must maintain proper records of all estate agent cards issued, which must include the following information:
(a) the holder’s personal particulars;
(b) the licence or registration number of the holder;
(c) the date of issue of the card and the expiry date of the licence or registration; and
(d) the reason for the issue of any replacement card.
(7) The estate agent shall recover the card issued to a holder in the following circumstances:
(a) when the holder ceases to be engaged or employed by, or otherwise part of, the estate agent;
(b) when the licence or registration of the holder expires, is not renewed, or is suspended or cancelled; or
(c) when the holder applies for a replacement estate agent card.
(8) The name of the holder in the estate agent card shall be —
(a) the name of the holder as printed in the holder’s identity card issued under the National Registration Act (Cap. 201); or
(b) if the holder has not been issued with an identity card under the National Registration Act, the holder’s name as stated in the holder’s passport or any other official identification document, which should be preceded by descriptive words that identify the authority issuing the identification document.
(9) Any business or other name of the holder that is stated in the estate agent card shall be printed within brackets below the name as specified in subparagraph (8). CPD courses.
Source: Code of Practice for Estate Agents (CPEA)
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