Name of Trainer: Mr. Terence Tan
Course Date: 24 March 2017
Average rating for the course: 4.52
Average rating for the trainer: 4.63
Explanatory notes: The ratings are based on Post Course Evaluation Form provided by CEA, submitted by the course participants, on a scale of 1-5, where
5 = Excellent or Strongly Agree;
4 = Very Good or Agree;
3 = Neutral;
2 = Disagree;
1 = Needs Improvement or Strongly Disagree.
Written comments in some of the Post Courses Evaluation Forms submitted by the course participants: |”Very good lecturer and a lot of case studies provided are good reference for inexperience agents to take note.”| |”Very interesting & engaging lecturer. Good!.”| |”Good, informative class. Thanks.”|
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