P1: Compliance with Code of Ethics and Professional Client Care (P102S0003)
Credit Hours
2 Professional Credits
Course Synopsis
This CPD course will provide participants with good knowledge and understanding of the Code of Ethics and Professional Client Care which is part of the Estate Agency Regulations 2010. Examples and case studies will be utilised to help participants to be more familiar with the code while on the job.
Expected Learning Outcomes:
At the end of the session, participants will have a good knowledge and understanding of the of the Code of Ethics and Professional Client Care in the following areas:
- Knowledge of applicable laws, practice circulars and guidelines
- Due diligence and compliance with law and statutory requirements
- General duty to clients and public
- Not to bring discredit or disrepute to real estate industry
- Duty to clients in relation to signing of documents
- Obligations in respect of agreements
- Conveying offers, counter offers, etc.
- Interpretation or translation if necessary
- Duties in respect of advertisements
- Duty to avoid conflict of interests
- Recommending professional advice
- Safeguarding confidential information
- Relevant case studies