This CPD COURSE will cover Part [II]: Codes governing Professional Practice, Ethics and Conduct of Code of Ethics and Professional Client Care (CEPCC). CEPCC lays out the fundamental performance as an estate agent and salespersons in the process of dealing with clients and the general public while carrying out estate agency work. Failure to abide will subject to financial penalties and the suspension or revocation of a licence or registration under the Act.

In this CPD Course, emphasis will be placed on the importance of exercising due diligence and proper care at every stage of the transaction process, from the ‘Start Game Negotiation’ to the ‘End Game’. ‘Start Game Negotiation is where the salesperson assesses and qualifies Client’s ability, motivation and timeline from the outset. After which, it will be the ‘Mid-Game Negotiation’ where the salesperson will review the marketing efforts and adjust the price, terms and aspirations of the client before closing the negotiation with the final selling price at the ‘End Game’.

*Please do not register for this course if you had attended it at other course providers in the same CPD cycle*